How we treat each other at work has an enormous impact on how teams perform – with potentially fatal consequences if you work in healthcare. Chris Turner reveals the shocking impact of rudeness in the workplace, arguing that civility saves lives.

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At TEDxExeter 2019 our theme was The Art of the Possible. We’re living in an age of polarity where many communities are feeling more and more divided, against a backdrop of increasingly populist politics which risk dividing us even further. Our talks offer an opportunity to pause and consider the future we want to create, the possibilities that may be obscured in the busyness of our everyday lives, and how we might get there. Find out more about TEDxExeter at https://www.tedxexeter.com/

TEDxExeter CURATOR: Claire Kennedy - https://twitter.com/clairekennedy__
PRODUCTION: First Sight Media - https://twitter.com/firstsightmedia

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Chris Turner is a consultant in emergency medicine at University Hospitals of Coventry and Warwickshire. He founded and runs Civility Saves Lives, a campaign that aims to raise awareness of the power of civility in healthcare. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx