Less corporate, more fun.

Watch this clip from Episode 108 of the CX Insider Podcast, where Andrew Stevens, Principal of Banking and Financial Services at Quadient, explores the major problems in customer education within the financial sector, and the reasons this could create failure of demand. We also discuss consumer duty and regulations that banks must comply with. Will these regulations harm innovations?

Tune in to CXI now to witness the best of professionals discussing retail, banking, healthcare, automotive and technology, on the best customer experience podcast out there!