Pitney Bowes president and CEO Marc Lautenbach talks with CBIA president and CEO Chris DiPentima during CBIA's April 30 Connecticut Economic Update conference.

As the coronavirus spread across the country and around the world last year, Lautenbach pulled his leadership team together to map out the company's strategy.

"Our first thoughts were to make sure our employees were safe. We needed to focus on the health and well-being of our employees and ensure the company remained strong financially during this unpredictable time."