At the GDTA Spotlight in February, Evonne Miller, Professor of Design Psychology at Queensland University of Technology, and Jeremy Kerr, Academic and Researcher at Queensland University of Technology, talked about “Designers in Healthcare: How co-design and design thinking gives agency to clinicians and voice to marginalized consumers.”

Professor Evonne Miller shared the origins and impact of HEAL – the Healthcare Excellence AcceLerator. Funded by Queensland Health, HEAL connects clinicians and consumers with designers, who work together to use design approaches to transform thinking, spaces, places, processes and products and positively transform healthcare. From educational animations, design sprints, industrial design prototypes and hospital spatial design changes, our co-design methods enable the collaborative imagining, planning, implementation of real change in healthcare.

Dr. Jeremy Kerr presented a series of co-design collaborations across the health sector, which range from working with young people who have experienced severe trauma to developing resources for health professionals who are seeking to co-create service innovation with consumers. The presentation showcased new methods for trauma-informed and healing-centered co-design, emerging approaches for co-facilitation with clinicians, and outlined recent initiatives that are meeting the need for health professionals to develop ‘designerly’ skills to undertake consumer engagement.

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