Students’ expectations are shaped by the support experience they receive, especially during these challenging times. The quick and convenient support help students attain their academic and career goals which eventually delivers a valuable student experience. This Edtalk focused on how enabling simple, seamless, and cost-effective support for the students’ technology needs improves their experience in the hybrid learning model.

About the Presenters:
Rodney Nobles
Rodney Nobles is a dynamic and multi-faceted technology leader who specializes in Information Technology and IT Security and compliance. Rodney’s mission and values are congruent with the larger strategic vision and goals of his institution. He is currently the Chief Information Officer and Chief Security Officer at Wisconsin Technical College System.

Dr. Alexandra Salas
She is the Dean of Innovation, Teaching & Digital Learning Excellence at Delaware County Community College. Her background includes work as an education consultant, speaker, and facilitator. She also has extensive post-secondary teaching experience in traditional and online platforms.

Jennifer Madrid
Jennifer Madrid is the Director of Virtual Services and Technology Initiatives in the division of Student Affairs at PIMA College. She provides academic and technology assistance to ensure student success. Jennifer works closely with faculty and students to ensure everyone she supports feels capable and connected even when they can’t interact in person.