For the full episode transcript and more information, please visit my website:
https://www.accountmanagementskills.com/whats-the-role-of-client-services-director-in-a-copywriting-agency-with-nina-whittaker

Welcome to Episode 43. This episode is for you if you're interested in the role of agency Client Services Director, or maybe you're just curious to see how a copywriting and content marketing agency works. Nina Whittaker is CSD for Stratton Craig, and she talked about everything to do with the CSD role:

the skills you need
the challenges you might find
and how she also adds value to her clients and keeps ahead of her clients' changing needs.

I hope you enjoy the chat with Nina and have come away with a few ideas.

A quick message about my Account Accelerator Programme. Designed for agency account managers and account directors, it kicks off again on 23rd September 2021. If you're interested, then go over to accountmanagementskills.com/training where you can find out more information about the programme. It's designed to take your agency from unpredictable project revenue to more predictable account growth.