Kaizen: The Japanese Approach to Continuous Improvement |
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In the business management context, continuous improvement means a never-ending effort to identify and eliminate the root causes of problems that produce errors or diminish customer value. Most often, it consists of many incremental improvements rather than one drastic change. Continuous improvement is an integral part of Japanese culture, which endeavors to improve on an ongoing basis. In Japan, improvement involves everyone, including management and labor, in finding and eliminating waste in materials, labor, machinery, and production methods.
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