Keith Rowe - Don’t just talk. Question, Listen, and Watch! |
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Keith Rowe explains how "EQ Trumps IQ Every Time", that "There Is A Difference Between Leadership Versus Management" and tells us about "The New Business Opportunity - Customer Service". Hosted by Robert Hossary
00:00 Intro 06:00 Lesson 1. The Expression “Knowledge Is Power” Is Now Redundant …” Knowhow” is now the power! 12:32 Lesson 2. EQ Trumps IQ Every Time! 20:29 Lesson 3. The New Business Opportunity…Customer Service 26:45 Lesson 4. Discrimination Versus Equality … Totally Different Things! 34:14 Lesson 5. Be skilled at having Conversations 41:09 Lesson 6. Don’t just talk. Question, Listen, and Watch! 48:13 Lesson 7. Persuasion Is A Matter Of Style … Conviction Is A Matter Of Process! 51:39 Lesson 8. “Do You Think?” Versus “Do You Feel” … Very Different Connotations! 54:36 Lesson 9. There Is A Difference Between Leadership Versus Management 59:02 Lesson 10. The Long-Term Challenges Of Preserving Relationships Are? You can find the full transcript and show notes at here https://10lessonslearned.com/keith-rowe/ You can also subscribe to the audio podcasts on the following platforms: Apple: https://podcasts.apple.com/au/podcast/10-lessons-it-took-me-50-years-to-learn/id1543151384 Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL3Rlbmxlc3NvbnNsZWFybmVkL2ZlZWQueG1s Podbean: https://tenlessonslearned.podbean.com/ Website: http://www.10lessonslearned.com/ |