BUYER BEWARE!!
After finally sending a technician out (after 60 days!) to check out this brand new completely un-usable FS10i machine we were advised that the machine is working as it should. The problem (according to Nordictrack) is it was designed to only go slow. So we paid $3,000.00 for an unusable piece of junk.

We immediately demanded a complete refund. However Nordictrack refused to take responsibility for their defective product and demanded a restocking fee of 600.00 plus shipping fees. Basically $1,000.00 just to send it back. As we did further research on the company we were shocked to find out that Nordictrack has the worst reputation in the industry for quality, support and customer service.

We are posting this to hopefully save somebody else from being ripped off by this unbelievably bad company.

There is much much more to the story. Feel free to message me for further details.