What does an account manager actually do in an agency?

In this video I explain the two different agency account manager roles and the many hats they wear.

If you'd like to become a better account manager and shift from being an 'order taker' to trusted advisor for your clients, check out my Account Accelerator programme here: https://accountmanagementskills.com/training/

The programme is ideal for ambitious agency account managers keen to improve their consultancy skills, increase their confidence with clients and who want to be seen as a client’s trusted advisor and not a reactive order taker or pushy salesperson.

The programme will give your agency a repeatable account management system to retain and grow accounts. Prior to joining, I meet all participants to check the programme is a good fit.

Other account managers say the programme has helped them increase their confidence dealing with clients: https://vimeo.com/696159619

If you'd like to see if this is a good fit for you or your team book a 20 minute call with me: https://calendly.com/jennyplant/account-accelerator-discovery-call

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Do you have any questions, tips, or ideas about how to be a great agency account manager? Let me know in the comments section below!

Video contents:
00:00 Introduction
00:15 The two types of account manager
00:26 Project management side
00:37 Account management side
01:04 The six hats that you wear as an account manager
05:02 Account management training



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About Us:

Account Management Skills is a training company dedicated to helping agency account managers keep and grow client business.

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