Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.

Our Lean Process And Six Sigma workshop will provide an introduction to this way of thinking that has changed so many corporations in the world. This workshop will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations.

Module One: Getting Started
Icebreaker
Housekeeping Items
The Parking Lot
Workshop Objectives

Module Two: Understanding Lean
About Six Sigma
About Lean
History behind Lean
Toyota Production Systems
The Toyota Precepts

Module Three: Liker's Toyota Way
Philosophy
Process
People and Partners
Problem Solving

Module Four: The TPS House
The Goals of TPS
The First Pillar: Just In Time (JIT)
The Second Pillar: Jidoka (Error-Free Production)
Kaizen (Continuous improvement)
The Foundation of the House

Module Five: The Five Principles of Lean Business
Value
Value Stream
Flow
Pull
Seek Perfection

Module Six: The First Improvement Concept (Value)
Basic Characteristics
Satisfiers
Delighters
Applying the Kano Model

Module Seven: The Second Improvement Concept (Waste)
Muda
Mura
Muri
The New Wastes

Module Eight: The Third Improvement Concept (Variation)
Common Cause
Special Cause
Tampering
Structural

Module Nine: The Fourth Improvement Concept (Complexity)
What is complexity?
What causes complexity?
How to Simplify?

Module Ten: The Fifth Improvement Concept (Continuous improvement)
The PDSA Cycle (Plan, Do, Study, Act)
The DMAIC Method

Module Eleven: The Improvement Toolkit
Gemba
Genchi Genbutsu
Womack's Principle
Kaizen
A Roadmap for implementation

Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluation

For More Information Contact:
training@vetsbeyondtheuniform.com
For a list of all workshops, please visit www.vetsbeyondtheuniform.com