We are living in unprecedented times, calling for unprecedented approaches. The EDUCAUSE Top IT Issues has been refactored for 2021 to help higher education shape the role technology will play in the recovery from the pandemic. Will the pandemic prove to be higher education’s extinction event, or will our ecosystem emerge stronger and fitter for the future? Might both be true? The 2021 EDUCAUSE IT Issues project has explored these questions.

This presentation is by Susan Grajek, EDUCAUSE's Vice President for Partnerships, Communities and Research. It was given at the EDUCAUSE Annual Conference 2020.