Susan Grajek shares Educause's research on the impact that information technology is having now and will have in the future in higher education. She describes the main trends today and her thoughts on the future transformative impact that information technology will have. Susan provides guidance for higher education leaders on dealing with the challenges that this transformation will pose. The impact that information technology will have on pedagogy and educational quality are considered and successful approaches to managing the transition are provided for institutions. Finally, the privacy and security implications are discussed, which require careful and diligent attention.

Susan Grajek is EDUCAUSE's Vice President for Communities and Research. She is responsible for EDUCAUSE research and benchmarking programs (the EDUCAUSE Center for Analysis and Research (ECAR) and the Core Data Service),formal and informal communities (including the Cybersecurity Initiative and HEISC, the EDUCAUSE Learning Initiative (ELI), the Enterprise IT program, working groups, and constituent groups), and partnership activities. She also convenes the IT Issues Panel, which releases the Top 10 IT Issues annually.