Nielsen Norman Group is celebrating its 22nd anniversary by launching our very own NN/g UX Podcast. Join host Therese Fessenden as she interviews NN/g co-founder Dr. Jakob Nielsen on the most important questions about our industry: What really is "user experience," anyway? And what is the state of UX now, compared to when NN/g started 22 years ago? 


RESOURCES CITED IN THIS EPISODE:

The Definition of User Experience (article): https://www.nngroup.com/articles/definition-user-experience/
WAP Mobile Phones Field Study Findings (article): https://www.nngroup.com/articles/wap-mobile-phones-field-study-findings/
Describing UX to Family and Friends (3-min video): https://www.nngroup.com/videos/describing-ux-family-and-friends/
Usability 101: Introduction to Usability (article): https://www.nngroup.com/articles/usability-101-introduction-to-usability/
User Experience vs. Customer Experience (article): https://www.nngroup.com/articles/ux-vs-cx/
Jakob Nielsen's Profile, Articles, and Videos: https://www.nngroup.com/people/jakob-nielsen/