For over 26 years, Laurie Guest has built a reputation for being a speaker who does not disappoint. During a successful career in the healthcare industry, she was known as a “go-to-resource” for customer service excellence. She channeled that expertise into Guest Enterprises, Inc., her own speaking and training company and for more than two decades has shared her practical point of view on customer service and staff development to audiences across the country, blending real-life examples and proven action steps for improvement.

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