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In this professional communication training online video, communication skills coach and communication expert Dan O'Connor discusses how to use power phrases, body language signals, and other tactics to deal with difficult people at work. And of course most if not all of these same tactics can also be used at home--e.g. at your next family gathering when "that person" is trying to make your life miserable, just for the fun of it.

Lesson 2: effective communication skills course lesson 2 teaches you, among other things, visual techniques you can use to look professional when you are taking a phone call, as well as danger phrases, power phrases, and more.

Cell phone etiquette is something that so many of us struggle with (even if we don't know it), and you'll find some great communication tips in this free video from motivational keynote speaker and author Dan O'Connor. If you're looking for an on-site communication skills trainer or motivational keynote speaker for an upcoming event, contact dan at dan@danoconnortraining.com. #cellphoneetiquette #phoneetiquette #phonecustomerservice #communicationskills #communicationtraining

Please subscribe to Dan's Youtube channel for all his free online communication training: https://goo.gl/VJdWKi

https://danoconnortraining.com/shop/ For Dan's entire Step Out of the Shadows and Speak! flagship Communication Skills Training Program.

If you like these communication skills courses for free online, make sure to check out Dan's effective communication skills training videos and online courses website -link below- where you'll find course on:
-Getting unstuck and moving ahead in your career
-How to gain the respect and acknowledgment you know you deserve
-Communication skills for the telephone
-How to deal with difficult people at work--notably bullies, gossips, and people who make inappropriate comments
-How to be seen as the competent professional you know yourself to be
-How to approach your job with confidence and earn the respect of coworkers
-Job interview skills
-How to deliver bad news to a customer
-Communication Skills for Leaders
And many many more
https://www.danoconnortraining.com/

-Buy The Dealing with Difficult People Book on Amazon.com:
http://amzn.to/2vgARZN

-Check Out Dan's Other Critically-Acclaimed Book, Say This--Not That!!: http://amzn.to/2uTOQn9

Both of Dan's books sold on Amazon boast a 4.-out-of-5-star rating; something you don't see often, especially with books about hoe to improve your communication skills.

Dan can be reached at dan@danoconnortraining.com.