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This short video on ITIL will help you understand what ITIL is and why it is widely adopted today. ITIL, or Information Technology Infrastructure Library, is a framework for IT service management (ITSM) that aligns IT services with the business's needs.

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✅About ITIL 4 Managing Professional Program

This ITIL® Managing Professional (MP) Master’s Program provides practical and technical knowledge to pass the ITIL Managing Professional exam and obtain ITIL Managing Professional designation. This program covers the key concepts necessary to run IT-enabled products, services, teams, and workflows.

✅Program objectives

The ITIL framework was developed as a source of best practices for service management and is used globally by organizations to establish and improve their IT operations. ITIL 4 is the latest version of the world’s most popular ITSM framework. This ITIL Managing Professional program will take you through the following four ITIL modules to help you achieve the ITIL Managing Professional (MP) designation.

ITIL 4 Strategist: Direct, Plan, and Improve
ITIL 4 Specialist: Create, Deliver, and Support
ITIL 4 Specialist: Drive Stakeholder Value
ITIL 4 Specialist: High-Velocity IT

✅Prerequisite
Learners need to possess an undergraduate degree or a high school diploma in any discipline, as may be prevalent and accepted in their respective country of residence and/or work.Passed the ITIL 4 Foundation examination.

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