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The Role of Personality in Managing Conflict with Richard Shell

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Richard Shell, Thomas Gerrity Professor, The Wharton School.
Presenting:
The Role of Personality in Managing Conflict

Five conflict styles play important roles in the way people managing interpersonal conflict, especially in negotiations. This talk will explore this facet of negotiation effectiveness.

G. Richard Shell is Chair of the Wharton School's Legal Studies and Business Ethics Department. His books on negotiation, influence, and success have sold over half a million copies in seventeen languages, and his online course on "Success" has reached tens of thousands of people around the world. An award-winning teacher and scholar, Richard led the most recent redesign of the Wharton School's MBA curriculum and helped create its required Responsibility in Business course.

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