As the world changes around us, companies are challenged to keep up with the fast-paced evolution in the market, technology, and workforce. Many companies apply agile development processes but forget to focus on modernizing their culture. Important aspects of all changes are putting people in the center, changing work processes and changing the work environment. This requires a high degree of empathy for customers and employees. Learn from concrete examples of how SAP used Design Thinking, Agile and Lean to change their culture and processes with the goal to continue delivering high business value for their customers.

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