This video tutorial offers a step-by-step process for setting up your Interactive Voice Response (IVR) System for your business. IVR is a business phone system feature that reads a combination of touch tone and voice input. A well-designed IVR system helps avoid hold times by re-routing callers to the right department or person.

If you need help beyond the support offered in this video, call MidWest Telecom at 651-369-4700 or email us at support@midwesttelco.com.