SPECIFICATION: 4.3 Achieving Quality Production
Welcome to the twentieth studying video for the CIE IGCSE Business Studies series by Yi MakesItEasy. My name is Yi, and welcome to my channel!

In this video, I introduced the twentieth specification (4.3). I focused on why quality is important and how quality production might be achieved. I also discussed the differences between quality control, quality assurance, and Total Quality Management (TQM). Stay tuned to the end to really absorb all the information!

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