When harm is done (by us or others to us), reconnecting is only possible when we are a) willing to communicate with the other b) honest about what happened (no blame or excuses) and how it has affected us and finally c) being willing to express our vulnerable feelings about what happened. Redemption, forgiveness and healing become possible.

Marg is a passionate advocate for healthy relationships, conflict resolution, restorative justice and relational leadership. With a long history first as a teacher and counsellor, and now as a consultant, she works tirelessly to help school communities and organisations understand what emotional health and wellbeing looks like, sounds like and feels like.

She is widely recognised as an international pioneer and expert on school & workplace bullying, and has played a major role in the introduction of restorative practices into schools and workplaces in Australia, New Zealand, Asia, USA, Canada and UK. She is an experienced mediator and facilitator & has expertise in the management of trauma & critical incidents. Her work is informed by a range of disciplines including biology, psychology & social, organisational & management theory.

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx