Emotions are chemicals that last for about six seconds. When we tap the power and insight of emotions, they can help us make better decisions... we can be smarter with feelings. That's emotional intelligence.

Joshua Freedman is the COO of Six Seconds, The Emotional Intelligence Network. Six Seconds is the largest global source for emotional intelligence training and support. He is the author of At the Heart of Leadership and of INSIDE CHANGE. This talk was recorded at the Gordon Institute of Business Science (Johannesburg), one of the preeminent business schools in Africa.