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Amazon Suspicious Charge Robocall Scam | Federal Trade Commission

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This is an example of a robocall scam pretending to be from Amazon customer service. The robocaller claims they’ve seen some “suspicious activity” on your Amazon account, so they’ve “suspended” your account. If you get a call like this, it’s a scam. Hang up. If you want to check with the actual Amazon customer support team, contact them using a phone number or website you know is real. Learn how to spot and avoid robocall scams at ftc.gov/calls.

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The Federal Trade Commission deals with issues that touch the economic life of every American. It is the only federal agency with both consumer protection and competition jurisdiction in broad sectors of the economy. The FTC pursues vigorous and effective law enforcement; advances consumers' interests by sharing its expertise with federal and state legislatures and U.S. and international government agencies; develops policy and research tools through hearings, workshops, and conferences; and creates practical and plain-language educational programs for consumers and businesses in a global marketplace with constantly changing technologies.

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