Callers impersonate legitimate technical support companies to fool computer users into handing over their personal information or sending money. Learn more about tech support imposter scams at https://www.ftc.gov/imposters
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Transcript:

Scammers pose as big name companies.

They call or send pop up messages to scare you about the security of your computer.

We've gotten warnings of viruses in your area.

Your computer has been affected.

First, download this software so I can delete the dangerous programs.

They're good at pretending to be someone they're not, because they want something that isn't theirs.

Your money.

No matter what they say, they haven't found anything wrong with your machine.

They just want you to pay for software or tech supportive services you don't need.

If someone pressures you, slow down and think it through.

Don't give out your financial information, and don't let anyone take control of your computer.

Report imposter scams to FTC.gov/imposters.
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The Federal Trade Commission deals with issues that touch the economic life of every American. It is the only federal agency with both consumer protection and competition jurisdiction in broad sectors of the economy. The FTC pursues vigorous and effective law enforcement; advances consumers' interests by sharing its expertise with federal and state legislatures and U.S. and international government agencies; develops policy and research tools through hearings, workshops, and conferences; and creates practical and plain-language educational programs for consumers and businesses in a global marketplace with constantly changing technologies.

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