In this video, you’ll learn how to be assertive on-the-spot and in the moment. These tips will help you avoid getting brain freeze - where you stand there not knowing what to say! Sometimes we’re caught off guard with rude comments or negative remarks from people. Often this happens when we’re in a stressful or difficult conversation. It can be really hard to know how to respond or what to say to that person on-the-spot.

The reason you get this brain freeze is because you’re experiencing the fight or flight response. I explain in this video what that is all about and why it prevents you from responding assertively on the spot. Then I delve into five techniques to help you respond assertively so you can tell the other person what you truly think and feel. No more suppressing your internal thoughts, feelings or opinions. It’s time to let the other person know what they are!

00:00 Be assertive on-the-spot
00:48 Why is it so hard to think of a response on the spot?
01:00 What is the flight or flight response?
03:06 Tip 1: Calm your stress response
03:40 Adopt confident body language
04:50 Tip 2: Be prepared (if you can)
06:23 Tip 3: Listen first
08:28 Tip 4: Get your key message clear in your mind
10:09 Tip 5: Re-write previous difficult conversations
12:04 Final message about being assertive

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