The most important question translation companies should be prepared to answer for our clients is “How do you ensure the quality and accuracy of your translations?”

Many times our clients have to trust that what we’re providing them is not only accurate but also represents the tone and voice of the information we are translating for them.

Interested in how we go about doing that? Join LUNA’s Director of Translation, Una Hartzell-Baird, for LUNATalks Translation: "That's not what I said." - Assessing Quality Assurance in Translation Work.

Questions answered throughout the session:
- What do quality assurance processes look like in the translation industry?
- How in the world do I ensure a translation is correct?
- What are ISO standards and why are they important?
- What software and tools do you use for QA assessments?

🤟 An ASL interpreter is provided for this event.

ABOUT THE SPEAKER:

👤 Una Hartzell-Baird, Director of Translation, LUNA Language Services

Una Hartzell-Baird is LUNA’s Director of Translation. She oversees the daily operations of the translation department. Her background working as an interpreter, sales representative, and project manager gives Una excellent experience working with language service professionals. Una was born in Sarajevo, Bosnia and relocated with her family to Indianapolis in 1995 through a refugee resettlement program. She earned her Bachelor of Science in Public Affairs: Nonprofit Management at the IUPUI Paul H. O’Neill School of Public and Environmental Affairs in 2009 and her Master of Public Affairs in 2010.

✍️ Reach out to Una directly at una@LUNA360.com.

ABOUT LUNA:

Established in 2001, LUNA provides numerous language services to help you effectively and efficiently reach your audiences in more than 200 spoken languages and American Sign Language (ASL). Our staff is available 24/7 to assist with any language-related needs, including interpreting, translation, localization, transcription, and video voice-over.

➡️ For more information, visit us at https://luna360.com​​​​​