If your keyboard is not working/being detected while booting up your Windows 10 computer, this tutorial is for you.

Occasionally, when you at Windows 10 login screen, your PC’s keyboard stops responding or working. The mouse or touchpad continues to work without any issues. The keyboard doesn’t respond especially when you resume your PC from hibernation or sleep mode.

This is a serious problem for users who need to enter a password to sign-in to Windows 10. If you are also experiencing the issue, you will be glad to know that it has nothing to do with your keyboard or touchpad.

It’s purely a software issue, and the keyboard will start working once you sign-in to Windows 10. In other words, the keyboard doesn’t work only the login screen and works perfectly fine the moment you sign-in to your Windows 10 account.

If the keyboard is not working or responding at the login screen of Windows 10, you can use the below-mentioned troubleshooting tips to sign in to Windows 10 and make the keyboard working again.

This tutorial will apply for computers, laptops, desktops,and tablets running the Windows 10 operating system (Home, Professional, Enterprise, Education) from all supported hardware manufactures, like Dell, HP, Acer, Asus, Toshiba,Lenovo, and Samsung).