Hello! I'm Alex Allwood and I’m making it my mission to make online learning better with the design of Immersive CX Learning

I’m your CX trainer for this online course in Advanced Customer Journey Mapping.

I’ve spent 20 years in marketing & customer experience research, strategy & design, as well as 5 years teaching individuals and corporate teams, customer experience management methods such as customer journey mapping, how to develop a customer-centric culture and how to switch on and scale customer empathy.

I’ve taken my signature ‘learn-by-doing’ CX workshops and customer-centric methods & built an online experience that’s immersive. A learning experience that’s hands-on, with live tutorials and collaborative sessions, that’s also self-paced and can be done anywhere at any time.

You can find out more about this online CX course here: https://alexallwood.com.au/customer-journey-mapping-online-course/