When we talk about digital transformation, it is often in relation to technology. Indeed, during this period of instability and perceived lack of control, companies need an operating model with digital systems and processes at its core, designed to handle a future of uncertainty and unpredictability. However, digitalisation is as much about people as it is about software or IT infrastructure. Now, more than ever, businesses are understanding that they might operate better, faster, and more adaptably in the future by nurturing their most important asset: their talent. In the next decade, we will see a seismic shift in the way leaders hire, manage, and train their employees in order to drive sustainable business performance.

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