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Former FBI Negotiator Chris Voss On How To Instantly Improve Your Negotiation Skills

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The art of negotiation is a very powerful skill that can be used in the courtroom and in everyday encounters. In this episode of the Game Changing Attorney Podcast, Chris Voss goes in-depth on how anyone can improve their negotiation skills.

Chris Voss is CEO of the Black Swan Group and former international hostage negotiator for the FBI. He's the national best-selling author of one of the greatest negotiation books of all time, "Never Split the Difference: Negotiating As If Your Life Depended On It."

The Black Swan Group has 10+ years of experience working with companies and individuals to take their negotiation skills to the next level.

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Key Moments:

00:26| Why Chris Voss Became An Expert In Negotiation
01:44| Negotiation Has Nothing To Do With Logic
03:16| The Value Of Negotiation Skills
04:52| Top 2 Principal Characteristics Of A Great Negotiator
06:26| Why You Should Never Split The Difference
12:47| The Secret To Gaining The Upperhand In An Negotiation
16:23| Why You Must Determine The Person’s Journey In A Negotiation
17:48| When To Walk Away From A Negotiation
22:22| Why You Should Never Use “Walking Away” As A Negotiation Tactic
25:06| Empathy Is Necessary For Influence
28:47| What To Do In An Awkward Situation
31:16| The F-word That Can Throw You Off Your Game In A Negotiation
33:20| The Proper Way To Deliver Bad News
38:01| Chris Voss On His Coaching Company Black Swan
39:26| The Mindset Needed To Excel In Negotiation
40:52| Negotiation Tactics That Can Be Learned & Applied Instantly


About Crisp:
Crisp (crisp.co) is a law firm growth company. We help committed law firm owners and their teams differentiate their firms, amplify their brands, and dominate their markets. Our clients generate limitless growth in their businesses with superior brand differentiation, world-class video marketing, and transformational coaching.

We’re on a mission to help over 1,000 law firm owners grow their revenue by $1 million ($1 billion impact) in the next five years.

Our approach is to take everything we've learned generating massive growth in our own organization and help the country's most ambitious law firm owners do the same for theirs.

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