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How to conduct User Testing? (Design Sprint User Interviews - PART 1)

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User research and user interviews are critical components of a good UX practice. We found one of the best methods in running user interviews is by using the Design Sprint user interviews approach. In the Sprint book by Jake Knapp, it's called the 5 Act Interview. In this video, Alvin explains what the 5 Act Interview is, plus an extra bonus Act for you to take in. Enjoy and thanks for watching!

See more Remote Design Sprint videos here:

Things I Wish I Knew Before My First Sprint (Remote Design Sprint 2021): https://youtu.be/ym2YW0Vmio8

Remote Design Sprint – Writing Sprint Goal & Questions (2021): https://youtu.be/pszlqsZ_65I

Remote Design Sprint – How to Ask the Experts remotely?: https://youtu.be/rmFeo6CmnZM

Remote Design Sprint – Lightning Demo (Lightning Talks): https://youtu.be/J7ReLSWUobU

User Journey Map (in Remote Design Sprint): https://youtu.be/KlNSBJJcSug

Remote Design Sprint Solutions Sketch (Four-Step Sketch 2021): https://youtu.be/tq1AZKDcZIg

Storyboarding for Product Design (Remote Design Sprint 2021): https://youtu.be/Ycmw5J8kUtM

Timestamps:
00:00 – Introduction
00:50 – 1. The friendly welcome
01:25 – 2. Context questions
02:11 – 3. Share & reveal the prototype
03:01 – 4. User tasks & scenarios
03:53 – 5. Debrief & summarise
04:48 – 6. Appreciate & compensate
05:47 – Summary

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Relab Studios is a Melbourne based, multi award-winning digital design consultancy with a high focus on data-led UX studies and well-executed visual UI design solutions. Relab is recognised as a specialist on UI/UX design solutions for complex eCommerce and transactional digital projects that requires high performance on conversion rates. Our design thinking process has helped businesses solve a common problem on making something complex feel simple.

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Want to learn more about Digital Product Design and Strategy?
Visit Relab Academy here: https://relab.academy

Read useful articles about Product Design, Product Management, Design Thinking and Design Sprints.
Visit Relab Academy Blog here: https://relab.academy/blog/

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For enquiries, please email hello@relab.com.au

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FOLLOW US on:
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