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How'd you like to Stop Being Defensive and Get the Respect You Deserve: 3-Step E-V-A Strategy for Handling Criticism Instead of sounding defensive when attacked or criticized, try this 3-step E-V-A approach.

#communicationskillstraining #communicationtraining #attacked

First, express your feelings to show that you're engaged in the situation.

Second, validate the attacker's point of view to better explain your own viewpoint.

Lastly, ask questions to gather more information and buy time to respond in a way that reflects who you are and what you want.

Don't let attackers or critics dictate how you respond. Take charge and move forward with superior communication skills by enrolling in our communication skills course or training. In these online courses, you'll learn specific examples and phrases to help embrace this approach and make it your own.

Remember there's a big difference in the reaction you get when you explain rather than defend yourself. Do not sound defensive, but use every criticism as an opportunity to demonstrate your character. Remember, you are in charge of who you are and how you communicate, so use this power wisely.

To everyone who feels defensive during challenging conversations, crafting a strategic explanation that comes from advanced communication skills training courses is a better option than defending yourself.

Instead of letting external forces like criticism force you to react in a certain way, in my course, Step out of the Shadows and Speak, you'll learn to take control of your communication style by identifying your values, beliefs and goals, and making every interaction in your life more purposeful.

So join us today and transform every opportunity into one that serves you.


𝗧𝗛𝗜𝗦 𝗩𝗜𝗗𝗘𝗢:
If I have done my personal compass, if I have done my daily affirmations, if I have done my simple exercises and if I have visual reminders, which we all need to remind ourselves who we are when the whole world is trying to get us to forget it.

If I've done that, I have an advantage and I have a chance of being better today than I was yesterday. I have a chance of hitting the mark more frequently today. Than I did yesterday, but If I just keep saying the same things as I said yesterday, if I have the same substance that I'm working with today as I had yesterday, I'm gonna have the same experience today as I had yesterday.

If I keep working with the same tools and learn nothing new tomorrow. I'm gonna have the same experience tomorrow as I had today. The only way to get a different experience tomorrow is to communicate differently tomorrow. If I keep saying the same thing tomorrow, as I said today, I will have the same experience tomorrow as I had today.


𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝗬𝗼𝘂𝗿 𝗙𝗿𝗲𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗦𝗸𝗶𝗹𝗹𝘀 𝗦𝘁𝗮𝗿𝘁𝗲𝗿 𝗞𝗶𝘁 𝗛𝗲𝗿𝗲:
https://www.danoconnortraining.com/free-communication-skills-starter-kit

𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲 𝗳𝗼𝗿 𝗺𝗼𝗿𝗲:
https://goo.gl/VJdWKi

𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗲𝗱 𝘃𝗶𝗱𝗲𝗼𝘀:
𝟯 𝗦𝗲𝗰𝗿𝗲𝘁𝘀 𝗳𝗼𝗿 𝗦𝗵𝘂𝘁𝘁𝗶𝗻𝗴 𝗗𝗼𝘄𝗻 𝗥𝘂𝗱𝗲 𝗣𝗲𝗼𝗽𝗹𝗲 – https://youtu.be/mgP6VrdRcl8
𝗣𝗼𝘄𝗲𝗿 𝗣𝗵𝗿𝗮𝘀𝗲𝘀 𝗳𝗼𝗿 𝗧𝗼𝘅𝗶𝗰 𝗣𝗲𝗼𝗽𝗹𝗲 – https://youtu.be/K7GR2gPJ5zY
𝟯 𝗣𝗼𝘄𝗲𝗿 𝗣𝗵𝗿𝗮𝘀𝗲𝘀 𝗳𝗼𝗿 𝗗𝗶𝗳𝗳𝗶𝗰𝘂𝗹𝘁 𝗣𝗲𝗼𝗽𝗹𝗲 𝗮𝘁 𝗪𝗼𝗿𝗸 - https://youtu.be/oEWhhEUP6WQ

𝗟𝗲𝘁’𝘀 𝗖𝗼𝗻𝗻𝗲𝗰𝘁:
𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗼𝗻 𝗣𝗮𝘁𝗿𝗲𝗼𝗻: https://www.patreon.com/DanOConnorTraining
𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲: https://goo.gl/VJdWKi
𝗧𝘄𝗶𝘁𝘁𝗲𝗿: https://twitter.com/evslayer
𝗙𝗮𝗰𝗲𝗯𝗼𝗼𝗸: https://www.facebook.com/CommunicationTraining/
𝗜𝗻𝘀𝘁𝗮𝗴𝗿𝗮𝗺: https://www.instagram.com/dandanhesyourman/
𝗪𝗲𝗯𝘀𝗶𝘁𝗲/𝗕𝗹𝗼𝗴: https://www.danoconnortraining.com

𝗔𝗯𝗼𝘂𝘁 𝗗𝗮𝗻:
Internationally acclaimed author, trainer and keynote speaker Dan O'Connor has been transforming the lives of millions through communication training for over 20 years. As a former customer service leader of Equitable Financial, JCPenney and Wells Fargo, Dan leverages his extensive experience and tactical verbal patterns to give people the words to help project polished, competent and confident images in all communication settings - professionally or personally. His powerful training includes teaching scripts, step-by-step communication strategies, danger and power phrase lists, and more.