What exactly does a key account manager do. Not on paper, but in the real world? Watch to find out about a day in the life of a key account manager, by someone who's actually done the job.. ME!

As a key account manager, you are very important to the relationship between your company and your client. You act as a bridge between the different departments in your company and the client. You keep track of what each side needs and make sure that projects go smoothly.

In this job, you'll be in charge of one or more "strategic accounts," which are clients who have a big effect on your company. You will work directly with these clients to find out what they want and how your company can help them.

Key account managers must also be able to work well under pressure while juggling multiple responsibilities.

🔖 WHAT DOES A KEY ACCOUNT MANAGER DO?
00:00 Introduction: A day in the life of a key account manager
01:24 Developing relationships
02:16 Growing accounts
02:49 Account strategy and planning
03:46 Coordinating resources
04:46 Internal problem solving
05:40 Providing information
06:24 Developing industry knowledge
07:04 Implementing new accounts
07:24 Align with internal teams
07:54 Understand internal capabilities
08:10 Promoting your company
09:09 Training and education
09:35 Are you on Telegram?
10:01 Quick lap recap: A day in the life of a key account manager

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💡 THE KAM CLUB https://www.thekamclub.com
The KAM Club is my private learning community helping busy key account managers get results. Inside you'll find coaching, training, tools, templates and a connected community. Everything you need to help you grow client revenue, reduce churn and enjoy a successful career in key account management.

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✍️ MY BLOG https://www.accountmanager.tips/blog/
Dozens of articles on every aspect of key account management. Check it out for advice on account growth, customer retention, relationship building, career, tech and more.

📰 ONE STEP AHEAD NEWSLETTER https://www.accountmanager.tips/lp-newsletter/
A weekly newsletter guaranteed to bring you actionable tips that grow client revenue and retention. No spam, just high quality career, business trends and productivity insights from across the web - direct to your inbox.

🎙️ THE KAM CLUB PODCAST https://tkcpodcast.com
A new podcast for key account managers. Every week we discuss practical tools, tips, tactics and advice on how to build a successful career in key account management and become remarkable. Available on every major podcast platform.

↗️ TELEGRAM https://t.me/thekamclub
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👋 CONNECT WITH ME
📍 LinkedIn: https://linkedin.com/in/warwickabrown
📍 TikTok: https://www.tiktok.com/@warwickabrown
📍 Twitter: https://twitter.com/warwickabrown

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📞 CHAT WITH ME https://amtip.co/chat
I'm a key account management evangelist building simple systems that help busy key account managers get better results. I offer coaching, training and consulting, so why not grab an obligation free call and learn more about how I can help you?

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