Chris Voss is the CEO & Founder of The Black Swan Group and author of “Never Split The Difference: Negotiating As If Your Life Depended On It”. Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s Hostage Negotiation representative for the National Security Council’s Hostage Working Group. Today Chris offers courses, seminars, and training to help people become better negotiators in life and in the workplace. In this episode, Chris shares the role that neuroscience plays in negotiations, the difference between various negotiation models, and how to practice tactical empathy in everyday life.

In this video, Chris shares how negotiating in a crisis and negotiating in a business scenario is similar.

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Connect with me on LinkedIn at https://www.linkedin.com/in/lousin-mehrabi/
Connect with Chris on LinkedIn at: https://www.linkedin.com/in/christophervoss/
Check out Chris’ work: https://www.blackswanltd.com/home
Read his bestselling book, Never Split The Difference: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended-ebook/dp/B014DUR7L2
Watch Sean Achor’s TEDTalk, “The Happy Secret To Better Work”: https://www.ted.com/talks/shawn_achor_the_happy_secret_to_better_work?language=en