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Arjun Sen, How to Win Big by Going Beyond Customer Satisfaction - InnovaBuzz 442

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Check out the full episode here:
https://innovabiz.com.au/arjun-sen-how-to-win-big-by-going-beyond-customer-satisfaction-innovabuzz-442

In this episode, I’m really excited to have as my guest, Arjun Sen, a former Fortune 500 executive, an acclaimed Brand Zen™ and one of the top growth drivers in the Brand and Customer Experience space. At Papa John’s, he led the 3,000-restaurant chain to 4-years of record growth. He is a celebrated author of the book “Customer Karma” and a highly sought-after international keynote speaker. His groundbreaking podcast series “Secrets to Win Big®” has a rapidly growing global following.

In our discussion, Arjun talked to me about:

• How we can Wow customers - it's about focusing on their feelings
• Learning from being a customer in your own business
• The key roles of a CEO in any business

Listen to the podcast to learn more.

Show Notes and Blog

The Podcasts

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Sean D' Souza, How to Adapt Your Products to the Customer Journey - InnovaBuzz 179

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Simon Lamey, How to Get Chosen Consistently by Customers - InnovaBuzz 169

Ross Simmonds, How to Create and Distribute Stand-Out Content - InnovaBuzz 329

Arjun Sen, How to Win Big by Going Beyond Customer Satisfaction - InnovaBuzz 442

Dane Meah, Customer Service, Customer Love and The Innovation Station - InnovaBuzz 140

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